Returns & Exchanges
At TooTimid.com, we want you to feel confident in your style, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel must be returned in its original, sealed packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the items show no signs of wear or washing.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing